CVT Digital Technology presentation

23rd January 2018 by CVT Central

Co-production is a key focus of social care provision in England. It is based on the principle that those who use a service are best placed to help design it. In CVT. We try to apply this principle to different activities including the development of accessible (easy read) communication.

As part of our work in 2014 we were looking at how people with LD get and share the information they need to make choices and how they then communicate these choices.

So we undertook a survey of people we support to determine how many people had access to or were using smart phones, tablets, laptops and PC’s.

We discovered that nearly 50% were already using these devices,  and that another large proportion of others were keen to. A number of those responding said they had tried but found it frustrating and difficult citing the complexity of the process and bad experiences such as online scams or bullying as reasons.

So we discussed with people what they wanted from a digital platform and in 2015 a group of twelve people worked with a digital innovations company to produce CVT Connect. Read more about CVT Connect here.

We have been using CVT connect for 18 months, but it is still a work in progress! It is only through using and questioning that we are getting to understand some of the issues / challenges.

Commenting on the seminar Phil said It was a fantastic opportunity to share with people from around the world the excellent co-productive work that people in CVT have been involved in' It has raised a lot of interest and demonstrates how the people we support through co-production can take ownership and responsibility for projects that benefit the communities in which they live.